Stemming from our core values of “Trust and Confidence”, Neat Forex makes every effort in order to safeguard and protect personal information provided by our Clients via our website.
Collection of Personal Information
Neat Forex is entitled to ask for personal details of its Clients in order to comply with statutory rules and regulations as well as to serve our customers effectively and efficiently. The requested information may include: customer’s full name, proof of address, date of birth, contact numbers, email address, passport number/or ID number, marital status, government issued photo ID with client’s signature, financial information like client’s annual income, liquid assets, net worth, previous trading experience and risk tolerance.
Neat Forex may also collect some personal information about the use of our services. This might be information by which each Client can be identified such as: the times of logging on, volume of services provided types of data, systems and reports the Client accesses, locations from which a Client logs on as well as duration of visits and other related information.
Purposes of Collecting Personal Information
Neat Forex needs its Client’s personal information for various business purposes: to manage, maintain, and receive feedback related to our products and services offered, to identify and prevent Company’s mistakes, to improve overall performance, to ensure that adequate security measures are being implemented and any kind of security breaches are being prevented, to inform Clients about new products and services being offered by Neat Forex.
Neat Forex may also use personal information of Clients for research and/or analysis purposes (e.g. website statistics). All these aid in one ultimate goal of improving overall Company’s performance.
Marketing Purposes of Personal Information
Neat Forex reserves the right to use Clients’ personal information for marketing purposes which can include one or more of the following:
Providing Clients with updates in features of our products and services that Clients may not use yet;
Contacting clients in order to promote new products or services offered by the Company;
Providing Clients with our Affiliates’ Updates which may potentially interest our Clients;
Personal information may be used to promote Company’s special events
All of our marketing correspondence with Clients may take place via e-mail, phone, or post.
If a Client wishes that his/her personal information should not be used for the above described purposes, Client should notify the Company in writing requesting not to be contacted for any marketing purposes and/or specifying which of the above Client does not wish to be a part of. Such request should include Client’s full name, address and contact details as well as account number or other reference. Client can also do such a request at any time on-line.
Disclosure of Personal Information
Neat Forex guarantees that at no time the Company will disclose any personal information of the Client to third parties without prior consent of the Client.
Under certain circumstances, the Company may pass Client’s personal information to third parties such as professional and legal advisors or subcontractors, or to licensors of the software.
The Company may also disclose Client’s personal information to third parties if doing so complies with any legal obligation or in order to enforce or apply website Terms and Conditions.
Neat Forex website might also include links to and from our partners, networks, and affiliate websites. By following this link the Client should bear in mind that those websites may have privacy policies different from Neat Forex and that Neat Forex does not bear any responsibility or liability for those policies. It is the responsibility of each Client to review each policy before submitting any personal data to any websites.
Security of Clients’ Personal Information
Neat Forex keeps its Clients’ information for some time even after the Client does not correlate to the Company any more.
All personal information provided to Neat Forex is stored on secure servers. The transmission of information via the Internet is secured using Secure Socket Layer (SSL) technology with high security 128bit encryption. A number of security procedures are implemented by the Company as set out in this policy. Every time Client’s personal information enters our Database, Neat Forex employs various measures and procedures to secure it and prevent from unauthorized access.
Failure to Provide Personal Information
If a Client does not wish to provide any or part of the personal information, this may result in Neat Forex being unable to comply with rules and regulations. This, in turn, may become an obstacle to a Client’s account opening.
Company’s Contact Information
For any questions, queries, or suggestions, you may contact: firstname.lastname@example.org